Live Arrival Guarantee
Every order is covered by our Live Arrival Guarantee. If any shrimp, fish or invertebrate arrives dead, we'll do our best to reimburse you for the lost animals. Just photograph them in the unopened bag and start a claim within 24 hours of delivery.
In the rare of case of Dead On Arrival (DOA) please:
1. Take clear photos of the invertebrate(s) and/or fish in the unopened bag.
2. Initiate a claim through our online portal within 24 hours of the first delivery attempt or pick-up. The portal can be found here: INITIATE A CLAIM
3. A Refund or Gift Card will be issued for the cost of lost invertebrate(s) or fish only. If a replacement is requested instead of a refund, we will invoice you the shipping cost for the replacement.
4. For orders with Snail(s): It is totally normal for snails not to move for up to 5 days from arrival. Leave them in a corner of your tank for 5 days. If they have not moved within the 5 day timeframe or start to smell, email us with a photo of the snail(s) and a Refund or Gift Card will be issued for the cost of lost invertebrate(s) only. If a replacement is requested instead of a refund, we will invoice you the shipping cost for the replacement.
5. Claims due to packages being left outside for extended periods of time in extreme temperatures will be void.
6.The shipment must be sent to the correct delivery address, and not forwarded to another address unless the package is delivered on the same day. Forwarding of packages will usually result in an extra day or more in transit and will void our Live Arrival Guarantee. If UPS or USPS forwards your shipment in error, we do cover that type of mistake.
7. Packages that are being held at the post office or a UPS location has to be picked up by the customer or a redelivery has be rescheduled within 1 day from delivery to the post office or UPS location for the Live Arrival Guarantee to be valid. This applies to cases where the customer decides to hold the package and/or cases where USPS or UPS decides to hold the package at their discretion.
Teddy Bear Cholla Wood
Teddy Bear Cholla Wood
Teddy Bear Cholla wood is the skeleton of a Teddy Bear Cholla Cactus, it is harvested after the Cactus dies. Each piece is unique and it's distinctive holes provide great hiding spots for shrimp and provide a media for biofilm to grow on. It also...
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- 100% Live Arrival Guarantee
- Fast, reliable shipping across the US
- Climate-adapted, insulated packaging
Teddy Bear Cholla Wood
About This Species
Teddy Bear Cholla wood is the skeleton of a Teddy Bear Cholla Cactus, it is harvested after the Cactus dies. Each piece is unique and it's distinctive holes provide great hiding spots for shrimp and provide a media for biofilm to grow on. It also releases tanins into the water which is beneficial to all shrimp types. The wood will disintegrate over many months depending on the size and thickness of the wood.
We offer Teddy Cholla pieces that are 3 inches in length. Teddy Bear Cholla Wood is thicker and larger in diameter compared to Cholla Wood.
We recommend boiling all botanicals before use in your aquarium. This is good practice when adding anything new to your aquarium, the wood will also sink a lot quicker after it is boiled.
This cool looking all-natural wood is a great addition to any aquarium.
