Live Arrival Guarantee
Every order is covered by our Live Arrival Guarantee. If any shrimp, fish or invertebrate arrives dead, we'll do our best to reimburse you for the lost animals. Just photograph them and start a claim within 24 hours of delivery.
We guarantee the live arrival of eligible livestock when all shipping and delivery requirements are followed. If an eligible animal arrives deceased, please follow the claim requirements for the applicable product below.
In the rare of case of Dead On Arrival (DOA) please:
To submit a claim within 12 hours of the first delivery attempt or pickup.:
•Take clear photos of the invertebrate(s) and/or fish in the unopened bag.
• Take a clear photo of the invertebrate(s) and/or fish after opening the bag and lay it down on a paper towel so the quantity is clear and visible.
• Submit your claim within 12 hours through our DOA claim process.- https://shrimpybusiness.com/a/returnzap
For approved claims, customers will receive a store credit or a gift card for the cost of the affected invertebrate(s) and/or fish, or a replacement. Replacement shipping costs are the customer's responsibility. In some cases depending on the quantity and value of order we may reship the order.
Note : Customers are responsible for ensuring they have an appropriate aquarium setup and suitable water conditions before ordering an axolotl.
Snails
Snails may remain inactive for several days after arriving due to transportation stress.
Please allow up to 5 days for a snail to become active after arrival.
If a snail has not moved after 5 days or shows clear signs that it has died or start to smell, contact us with photos and your order number. For approved claims, customers will receive a store credit or a gift card for the cost of the affected snails, or a replacement. Replacement shipping costs are the customer's responsibility.
Aquatic Plants
Aquatic plants may experience temporary stress after shipping. Wilting, melting leaves or dry-looking stems do not necessarily mean that a plant has died.
Please allow the plant time to acclimate and recover after arrival for almost 15 days.
If a plant arrives severely damaged or appears to be dead upon arrival, contact us as soon as possible with the clear photos of the plant as received on info@shrimpybusiness.com
Plant claims will be reviewed individually based on the condition of the plant upon arrival.
DOA Claim Requirements
DOA claims must be submitted within the applicable timeframe listed above.
Claims may not be approved if:
• The required photos or documentation are not provided.
• The animal was left outside or unattended for an extended period.
• The package was delivered to an incorrect address provided by the customer.
• The package was forwarded to another address or the package was routed to a P.O box or mail box.
• A package was held at a carrier location and was not promptly picked up.
• The customer did not follow the applicable shipping or delivery requirements.
Carrier delays or forwarding errors will be reviewed on a case-by-case basis.
Incorrect or Missing Items
If an order arrives with a missing or incorrect item, contact us as soon as possible.
Email us on info@shrimpybusiness.com
• Order number.
• Photos of the package and shipping label.
• Photos of the product received.
• A description of the issue.
Our team will review the order and determine the appropriate resolution.
Refunds & Store Credit
Approved store credit refunds are generally limited to the affected product unless otherwise stated in the applicable policy.
For approved DOA claims, customers may receive a store credit or gift card for the cost of the affected eligible livestock.
Original shipping charges are generally non-refundable.
Replacement orders may require a new shipping charge borne by the customer unless stated otherwise
Kuhli Loach
Kuhli Loach
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- 100% Live Arrival Guarantee
- Fast, reliable shipping across the US
- Climate-adapted, insulated packaging
Kuhli Loach
About This Species
To protect our animals and to ensure they get to our customers healthy, we will only ship orders with Nano Fish via UPS Next Day Air.
The Kuhli Loach is a great peaceful freshwater fish. They are natural scavengers and will constantly scurry around the bottom of the tank looking for food. They have a relatively long lifespan for a freshwater fish, living up to 10 years if properly cared for. They can grow up to 3-4 inches in captivity.
Kuli Loaches are pretty easy to care as long as they are introduced to a mature, cycled tank. They can acclimate to a wide range of parameters. The following are our water parameters we keep them at:
Our Tank Water Parameters
PH: 7.2 to 7.5
GH: 7 to 8
KH: 3 to 4
TDS: 180 to 250
Temp: 72 to 75
We feed them a mix of frozen daphnia, high-quality sinking pellets and high-quality flake food.
These are shy little guys but so cool when you get the opportunity to see them. I purchased four of them. They showed up super healthy and have been an amazing addition to my tank! Thanks Shrimpy Business!
I ordered three of these shy cuties and they immediately proved to be very good hiders when I added them to my planted tank. I was a little concerned after not seeing them for several days, but they’ve since acclimated a bit and come out to show off their stripey selves at feeding time. We’ve since gotten better at spotting them and are so happy with our purchase.
We recently upgraded our tank after we had several months of success with Shrimpy Business Shrimp and wanted to incorporate fishy friends. We received 3 Kuhli Loaches in our recent order. I’m always impressed with the care and quality of their packaging and everyone arrived healthy and vibrant. After drip acclimating and letting them settle in over night, they were ready to explore and have breakfast with their shrimpy friends. So far they seem very gentle with the shrimp, who, knowing no predators in their area environment, went straight to checking them out. They are very neat, unique fish. The can be shy and camouflage well, but we are learning to find their hiding places.
Consider them a tank incognito background player Lol. They like to hide, but when you see them, so cool! Mine is still as healthy as ever and I can find him chilling in various different spots. Look close at the picture...you can see his nose peeping out from the center of the log end. Lovely body markings, very happy with purchase (as I am with all my purchases as Shrimpy Business!)
They all came alive. Excellent packaging. They were still warm.
They are so adorable and tiny. I purchased 16. They came 2 to a bag.
I ordered 20 kuhli loaches and 20 shrimp (previously I had ordered 10 from shrimpy business). Every single fish showed up alive and healthy. I knew they had attention to detail from my first order of shrimp, but to deliver 20 thriving kuhli loaches from Washington-California is pretty impressive. I have shopped at my local fish store, and one 4 hours away in Sacramento, and neither one have provide kuhli loaches as healthy as these. All 40+ fish ordered are in their quarantine tanks and doing great! Now it’s up to me to continue this good work!
My Kuhli Loaches are very happy and healthy. Quite entertaining actually. They arrived healthy and in good condition. A very beautiful and wonderful addition to my aquarium.
Love these guys, they are fun to watch peak out around rocks and wiggle around. They arrived healthy and have become more and more brave
Super CUTE
Some of my favorites
These little guys are on the go, moving constantly. They say, "Outa my way, I've got places to be!"
Wish they had been a little bigger but I am hoping they will grow other then that. I like to watch them. Thank you
I had multiple live items in this shipment and am very impressed with the process. I will definitely purchase again.
Great fish, ended up coming a little late after they sent me the wrong order. Super healthy and thriving. I did have to house and eventually rehome the fish they sent me on accident, which was inconvenient.
They adapted quickly. Love watching them actually dig nose first into the substrate. My neocaridinas just get out of the way of the kuhlis if they’re after the same thing but the kuhlis are gentle enough not to worry about them.
So excited! All looked healthy on arrival!
This is my favorite ones, they are the kings of my aquarium.
Great quality livestock!
I have always received absolutely adorable and healthy loaches from shrimpy business. They're always more active and colorful than the ones I see in local stores. I think they're very well cared for and I will definitely keep coming back for more over the years.
Very cute!
Arrived quite feisty and are currently doing very well.
Bought 2 of these beautiful little guys. I’d love to add more maybe in a few weeks. These 2 are way smaller than I think I was expecting. Honestly, I was kinda disappointed at how small they were. Not because I thought I was sent subpar stock but because holy cow they are small (like the size of a spaghetti noodle thick). I was & still kind of am worried about keeping them alive long enough to grow. Not a novice but not a pro & it’s been a few years since having a fish set up.
My tank was cycled for almost a month before ordering these funny little clown noodles but I still worry about them. They seem to be less worried than I though. They both have amazing personalities & took to my 2 black kuhli’s immediately. swimming around, digging in the sand & finding strange places to hang over to sleep 🤣
I’m excited to watch them grow!
Very fast shipping healthy fish
I love my Kuhli loach, they’re strong and they resist the trip. Now theyre happy in my aquarium. This is my second order of Kuhli loach and I’m very satisfied the service.
Purchased 4 Kuhli Loaches, all arrived alive with no signs of illness. Colors have brightened back up after a couple days in my tank and are now happily foraging. 10/10 noodles
They arrived in excellent conditions, I love them
I love Kuhli Loaches and these guys are really sweet.
fish arriv ed in good health there was an issue with shipping but they resolved it even though it wasnt there fault
My son has been wanting Kuhli Loach's for a while now, we ordered two and both arrived in healthy condition. Adorable little young Kuhli Loach to watch. My son would love two more, so we will order more.
The Kuhli loaches I received are active and healthy. They will be such a great addition to my tank.