Live Arrival Guarantee
Every order is covered by our Live Arrival Guarantee. If any shrimp, fish or invertebrate arrives dead, we'll do our best to reimburse you for the lost animals. Just photograph them and start a claim within 24 hours of delivery.
We guarantee the live arrival of eligible livestock when all shipping and delivery requirements are followed. If an eligible animal arrives deceased, please follow the claim requirements for the applicable product below.
In the rare of case of Dead On Arrival (DOA) please:
To submit a claim within 12 hours of the first delivery attempt or pickup.:
•Take clear photos of the invertebrate(s) and/or fish in the unopened bag.
• Take a clear photo of the invertebrate(s) and/or fish after opening the bag and lay it down on a paper towel so the quantity is clear and visible.
• Submit your claim within 12 hours through our DOA claim process.- https://shrimpybusiness.com/a/returnzap
For approved claims, customers will receive a store credit or a gift card for the cost of the affected invertebrate(s) and/or fish, or a replacement. Replacement shipping costs are the customer's responsibility. In some cases depending on the quantity and value of order we may reship the order.
Note : Customers are responsible for ensuring they have an appropriate aquarium setup and suitable water conditions before ordering an axolotl.
Snails
Snails may remain inactive for several days after arriving due to transportation stress.
Please allow up to 5 days for a snail to become active after arrival.
If a snail has not moved after 5 days or shows clear signs that it has died or start to smell, contact us with photos and your order number. For approved claims, customers will receive a store credit or a gift card for the cost of the affected snails, or a replacement. Replacement shipping costs are the customer's responsibility.
Aquatic Plants
Aquatic plants may experience temporary stress after shipping. Wilting, melting leaves or dry-looking stems do not necessarily mean that a plant has died.
Please allow the plant time to acclimate and recover after arrival for almost 15 days.
If a plant arrives severely damaged or appears to be dead upon arrival, contact us as soon as possible with the clear photos of the plant as received on info@shrimpybusiness.com
Plant claims will be reviewed individually based on the condition of the plant upon arrival.
DOA Claim Requirements
DOA claims must be submitted within the applicable timeframe listed above.
Claims may not be approved if:
• The required photos or documentation are not provided.
• The animal was left outside or unattended for an extended period.
• The package was delivered to an incorrect address provided by the customer.
• The package was forwarded to another address or the package was routed to a P.O box or mail box.
• A package was held at a carrier location and was not promptly picked up.
• The customer did not follow the applicable shipping or delivery requirements.
Carrier delays or forwarding errors will be reviewed on a case-by-case basis.
Incorrect or Missing Items
If an order arrives with a missing or incorrect item, contact us as soon as possible.
Email us on info@shrimpybusiness.com
• Order number.
• Photos of the package and shipping label.
• Photos of the product received.
• A description of the issue.
Our team will review the order and determine the appropriate resolution.
Refunds & Store Credit
Approved store credit refunds are generally limited to the affected product unless otherwise stated in the applicable policy.
For approved DOA claims, customers may receive a store credit or gift card for the cost of the affected eligible livestock.
Original shipping charges are generally non-refundable.
Replacement orders may require a new shipping charge borne by the customer unless stated otherwise
Blueberry Snail
Blueberry Snail
Pre-Order
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- 100% Live Arrival Guarantee
- Fast, reliable shipping across the US
- Climate-adapted, insulated packaging
Blueberry Snail
About This Species
These Blueberry Snails (Viviparus sp.) were discovered in Papua New Guinea and are a relatively new species to the hobby. Unlike Nerite snails that are egg layers and require brackish water for their eggs to hatch, these unique snails are freshwater livebearers. The gestational period for these snails is about 2 to 3 weeks and females will give birth to one baby snail at a time.
We feed them a combination of our own foods Shrimpy Party, protein party, blanched vegetables (Spinach and Zucchini) and Mulberry leaves.
Recommended Tank Parameters:
Temperature: 68F - 84F
PH: 7.4-8.4
KH: 3-14
I ordered two of these snails both arrived healthy. They are very small. But I'm sure they will grow fast. They went right to work on my tank that is due for cleaning. They are part of my second order from Shrimpy business. Everything I have ordered has been very healthy and active. Great company and good customer service.
Arrived in great shape, on the small size but lots of room to grow. Arrived healthy and happy
Just beautiful, they move slow but didn’t take long before it started moving around. It’s been a few days and it found a spot to borrow and comes out to filter feed
Just got my snail. In perfect health and is currently accumulating in its container in my tank. Can't wait to add it in.
What a gorgeous creature! I am in awe!
They are beautiful, I purchased three and all healthy and all ready busy cleaning, hoping I get
to see them give birth lol 😂,
Wasn't sure what to expect with this little guy, as information on them is limited but wanted to give it a shot before I ever accept nerites in my tank. I ended up with a black/red speckled variation! Thought it didn't make the trip, as the other species packaged with it was very lively, but after a couple hours of acclimating and soaking, made an appearance. Very shy and spooked easily, but is beautiful. About little over 1/2in
These guys are really cool to look at when you can see their underside. I might be coming back for more simply because they're fun to watch on the glass.
Healthy snails. Well packaged. Fast shipping.
These snails were small I think they were young but they came quick and they're amazing to watch! Only reason it's not a five star is I think one is dead, it hasn't moved and this is the third day but the other two came alive! In two more days I'll just file a DOA and see if I can get it replaced
I've hada really hard time finding these snails available, so I was thrilled when these arrive! A delay in shipping caused them to hide for a while, and I almost gave up on them. But Gwen convinced me to give it some time, and I'm sure glad I did! 2 out of 3 survived, and I've introduced them to my Orange River Snail colony! It is my hope that some hybrid vigor will do the colony some good in the long term.
Haven't woke up yet but nice 3 stars cause one out of two was chipped
absolutely beautiful (its just very shy)
All three arrived dormant on a wet paper towel. I almost threw one out b/c it took two hours for the little fella to revive. Great addition to our tank.
So friggin cute!
My Blueberry Snails are adorable! Perfect little calm explorers. They have gotten lost in the shrimp tank already!
Ordered the 3 pack of blueberry snails. As soon as the temperature permitted, my snails were shipped and delivered. Two of the three made it. Shrimpy Business seamlessly honored their live guarantee. Highly recommend and have already placed an additional order.
These lovely snails arrived happy and healthy. They are the new residents of a 20 gallon that sports neighbors such as a breeding pair of bolivian rams and the blue belly gobies (also purchased feom Shrimpy).
Loved them active and beautiful but unfortunately 2/3 passed within 24hrs. One of which overnight
Healthy fish. Well packaged. Have used seller many times
Very cute ❤️
3 snails all healthy and really cool! I do think they sent all three male snails which is fine. They are healthy and cruising around the tank. I really like them. They have a cool color!
Great
Came happy and healthy
"Healthy, active, and stunning! These guys were exploring within minutes of being added. Excellent quality—highly recommended."
He arrived very small but is settling into his new home and starting to explore. Cute neon markings peek out from his shell... he's too cute!
Cute snail. It stayed in its shell for about 12 hours but then started climbing up the glass. Very pretty colors. It was smaller than I was expecting but that is ok. I may order another one in the future.
Colors look pale. It does not look like the picture
Love them. Will order from you again!!
100% live delivery. They look really great I'm very happy with them thank you so much!
Have been so excited to get these and they are adorable! Very active straight away and adapting well