Live Arrival Guarantee
Every order is covered by our Live Arrival Guarantee. If any shrimp, fish or invertebrate arrives dead, we'll do our best to reimburse you for the lost animals. Just photograph them and start a claim within 24 hours of delivery.
We guarantee the live arrival of eligible livestock when all shipping and delivery requirements are followed. If an eligible animal arrives deceased, please follow the claim requirements for the applicable product below.
In the rare of case of Dead On Arrival (DOA) please:
To submit a claim within 12 hours of the first delivery attempt or pickup.:
•Take clear photos of the invertebrate(s) and/or fish in the unopened bag.
• Take a clear photo of the invertebrate(s) and/or fish after opening the bag and lay it down on a paper towel so the quantity is clear and visible.
• Submit your claim within 12 hours through our DOA claim process.- https://shrimpybusiness.com/a/returnzap
For approved claims, customers will receive a store credit or a gift card for the cost of the affected invertebrate(s) and/or fish, or a replacement. Replacement shipping costs are the customer's responsibility. In some cases depending on the quantity and value of order we may reship the order.
Note : Customers are responsible for ensuring they have an appropriate aquarium setup and suitable water conditions before ordering an axolotl.
Snails
Snails may remain inactive for several days after arriving due to transportation stress.
Please allow up to 5 days for a snail to become active after arrival.
If a snail has not moved after 5 days or shows clear signs that it has died or start to smell, contact us with photos and your order number. For approved claims, customers will receive a store credit or a gift card for the cost of the affected snails, or a replacement. Replacement shipping costs are the customer's responsibility.
Aquatic Plants
Aquatic plants may experience temporary stress after shipping. Wilting, melting leaves or dry-looking stems do not necessarily mean that a plant has died.
Please allow the plant time to acclimate and recover after arrival for almost 15 days.
If a plant arrives severely damaged or appears to be dead upon arrival, contact us as soon as possible with the clear photos of the plant as received on info@shrimpybusiness.com
Plant claims will be reviewed individually based on the condition of the plant upon arrival.
DOA Claim Requirements
DOA claims must be submitted within the applicable timeframe listed above.
Claims may not be approved if:
• The required photos or documentation are not provided.
• The animal was left outside or unattended for an extended period.
• The package was delivered to an incorrect address provided by the customer.
• The package was forwarded to another address or the package was routed to a P.O box or mail box.
• A package was held at a carrier location and was not promptly picked up.
• The customer did not follow the applicable shipping or delivery requirements.
Carrier delays or forwarding errors will be reviewed on a case-by-case basis.
Incorrect or Missing Items
If an order arrives with a missing or incorrect item, contact us as soon as possible.
Email us on info@shrimpybusiness.com
• Order number.
• Photos of the package and shipping label.
• Photos of the product received.
• A description of the issue.
Our team will review the order and determine the appropriate resolution.
Refunds & Store Credit
Approved store credit refunds are generally limited to the affected product unless otherwise stated in the applicable policy.
For approved DOA claims, customers may receive a store credit or gift card for the cost of the affected eligible livestock.
Original shipping charges are generally non-refundable.
Replacement orders may require a new shipping charge borne by the customer unless stated otherwise
Blue Mystery Snail
Blue Mystery Snail
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- 100% Live Arrival Guarantee
- Fast, reliable shipping across the US
- Climate-adapted, insulated packaging
Blue Mystery Snail
About This Species
These Blue Mystery Snails (Pomacea Bridgesii) are not only beautiful but also great algae eaters. They eat algae off of aquarium walls, plants, and substrate. They take a lot of work from your algae scraper. These snails are also peaceful creatures and will not bother other tank inhabitants. We sell our snails at around 1 inch to 1.5" in diameter, but they can grow up to 3 inches in diameter.
The blue mystery snails have pretty big appetites and grow in size fairly quickly. We feed a combination of our own foods Shrimpy Party, Protein Party, blanched vegetables (Spinach and Zucchini), and Mulberry leaves.
Recommended Tank Parameters:
Temperature: 68F - 84F
PH: 7.4-8.4
KH: 3-14 KH
I looooove my blue snail! It arrived very safe and healthy and has been exploring nonstop and eating well. It even cleaned all of the algae off the roots of my water lettuce and they look brand new! I appreciate that I could just buy one. Many places only sell in groups of 3 or more and I didn't need that many. Thank you!!!
My snails arrived alive and healthy. I have one in each tank. My African frog is in love with his and my cherry shrimp love to ride on the one in their tank. Quality creatures that adapted well. A great source for mystery snails.
We love our blue mystery snails! They are a lot of fun to watch. I was a little nervous that they wouldn’t make it all the way to the southeast alive, but they did! I’ll definitely buy from Shrimpy Business again.
We love this little guy. He is like a bluish white so we call him Papa Smurf. He took a little while to become active, but he gets around quite nicely now. Definitely a positive addition to our aquarium.
Shipping was quick and my snail arrived in excellent condition
I bought this blue mystery along with two other nerites, and when they arrived earlier than I expected (on vacation) I was NERVOUS! But soon after I added these to the aquarium they were THRIVING! The blue mystery is so fun to watch especially. Recommending shrimpy buisnesses snails and 100%, their shrimp.
I absolutely love the blue mystery snail I got!! I only got one because I was unsure of how they would be but he came fairly quickly, was packaged very well, and is really active in the tank right now:) definitely considering buying some more.
snail came dead now i’m broke and i don’t even have a snail to show for it
blue snails just arrived. was boxed up very nice. snails doing great in the tank. will purchase from here again. thanks
Had no idea how relaxing it is to watch them live their lives. Fat and healthy will be ordering more when other colors are back in stock
My snails recovered from shipping within a few hours and started exploring right away. I’m very happy with my purchase. I would absolutely buy them again.
Beautiful!!! This one wasn't as active as my purple one. Took a couple of hours before blue came out and started moving. Now, the snail is all over. Very active.
All 6 of the blue mystery snails arrived safely and survived! Very happy with these snails 🐌
Good Snail
my Blue Mystery snail is awesome. The second it touched the tank it sprung to life. They are incredibly active, and are a very nice touch to my tank. I'm a repeat happy customer from the east coast.
Beautiful and very active.
Snail is great, very happy
These snails are healthy and pretty
Good looking snails. Dropped them in their new home and they went straight to work cleaning algae off the glass
Healthy and active
Most beautiful little guy ever bought! He is lovely and even more beautiful in person! His body is a navy deep blue with red yes red freckles! I love him so much! He is not a baby baby but young, so I look forward to watching him grow up! Amazing snail! I will be buying more from this business! Big high Five!
Healthy and so cute
Really cool watching this guy move around the tank
Beautiful snail, excellent shipping and amazing service. He is happy and thriving in his new home.
Snails are going strong! Love them!
Excellent customer service. Fast shipping, snails arrived very well packaged. All three were alive and actively moving within the hour. Beautiful snails and much larger than I was expecting!
Ordered duckweed and 2 mystery snails. I love these snails so much. They are moving so quickly around the tank it's a joy to watch them. Seeing one up close I can tell all the detail and they're beautiful.
I got 3 for 3 different tanks and all 3 of them are thriving. 2 are in a 10 gallon tank each and the 3rd is in my community tank. My bettas leave them alone, and they clean up really well.